Terms & Conditions

Terms & Conditions

1. Scope of Application

The following terms and conditions apply for all orders placed through our online shop.

2. Contractual Partner, Conclusion of Contract

The contract of purchase is concluded with Medienhaus Müller GmbH & Co. KG. By setting the products in the online shop, we provide a binding offer to conclude a contract on this article. The contract is completed when you accept the offer about the goods you put in the online shopping cart by clicking the order button. After submitting your order you will receive a confirmation mail immediately.

3. Shipping costs

In addition to the purchase price the customer also has to bear the delivery costs. You´ll find further information about the shipping costs in our “Delivery Information”.

4. Payment

Our shop offers different payment methods. You can find further information in our “Delivery Information”.

5. Pickup by the customer

Personal collection of goods is not possible. We only dispatch by mail.

6. Packstation

We do not deliver to packing stations (container freight stations).

7. Reservation of proprietary rights

The goods remain our property until full payment.

8. Transport Damage

If the goods are delivered with obvious shipping damages, please complain immediately to the deliverer and get in touch with us immediately. However, the absence of a complaint or the absence of a contact approach has no consequences for your legal warranty laws or the enforcement of those claims. But you help us to make our own claims against the deliverer or the transport insurance.

9. Guarantee and warranty

The statutory warranty rights shall apply. You´ll find information about any applicable additional guarantees and their exact conditions in the product description and in special information pages in our online shop.

10. Contract text storage

We will save the wording of the contract and send you the order data as well as our terms and conditions via e-mail. You can view and download our terms and conditions from this page at any time. You can find your past orders in our customer login.

11. Contract language

The language available for the contract conclusion is german. We try to speak always english.